Parloa
Parloa
AI Agent Management Platform for enterprise contact centers, voice-first and multilingual.
An enterprise platform for running AI customer-service agents at contact-center scale, with particular depth in voice and phone automation. Its Agent Management Platform (AMP) covers the full agent lifecycle — design, simulation testing, scaling, and optimization — handling tasks like ID verification, billing inquiries, and order management in any language. Customers include Allianz, Booking.com, SAP, and Swiss Life.
Worth knowing
Berlin-founded; a $350M General Catalyst-led Series D in January 2026 tripled its valuation to $3B in eight months.
- customer-service
- contact-center
- voice-agents
- agents
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