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VoicePolyAI

PolyAI

Lifelike enterprise voice AI agents for customer service calls.

Categories
VoiceSupport
Pricing
PAID
Source
Proprietary
Hosting
Cloud
Platforms
WebAPI
Models
Self-contained (on-device)
Verified
Jun 11, 2026

PolyAI's Agentic Dialog Platform builds voice agents that resolve customer service calls for large enterprises in banking, healthcare, hospitality, telecom, and retail. Agent Studio gives non-technical teams a no-code builder while the ADK exposes developer APIs, with SOC 2, HIPAA, GDPR, and PCI DSS compliance built in. Its proprietary Raven model is trained on over a billion enterprise conversations.

Capabilities 4

What it actually does — grouped by capability family.

  • Voice agent (primary capability)
  • AI app builder (secondary capability)
  • Ticket deflection (primary capability)
  • Conversation intelligence (secondary capability)

Pros & cons

  • Handles complex multi-turn calls
  • Enterprise compliance built in
  • No-code studio plus developer ADK
  • 2,000+ live deployments, 45 languages
  • Custom enterprise contracts only
  • No self-serve or SMB tier
  • No public pricing

Tags

Further reading

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