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Supportkapa.ai

kapa.ai

Turns your technical docs into a RAG assistant that answers users' questions.

Category
Support
Pricing
PAID
Source
Proprietary
Hosting
Cloud
Platforms
WebAPI
Models
Multi-model
Verified
Jun 14, 2026

A platform that ingests a company's technical documentation and 30+ other sources (GitHub, forums, Slack, Discord, Zendesk) and turns them into an AI assistant that answers complex product questions with citations. Built for external end users, where accuracy matters most, it flags low-confidence answers and surfaces unanswered questions so teams can close documentation gaps. Deploys as a docs widget, chat integration, or API.

Capabilities 5

What it actually does — grouped by capability family.

  • MCP server (secondary capability)
  • RAG pipeline (primary capability)
  • Cited answers (primary capability)
  • Chat with documents (primary capability)
  • Ticket deflection (secondary capability)

Pros & cons

  • RAG grounded in your own docs plus 30+ sources
  • Deploys to docs, Slack, Discord, Zendesk
  • Analytics surface unanswered questions
  • SOC 2 Type II compliant
  • Proven at OpenAI and Docker scale
  • Opaque, sales-led pricing
  • No self-serve free tier
  • Enterprise-oriented setup
  • Answer quality depends on your docs

Tags

Further reading

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